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What does Customer Service mean to you?

Customer service means different things to different people, this may include going above and beyond to keep the customer content. This may cover: answering their questions to their full satisfaction; resolving issues that may occur with as little conflict as possible. Customer satisfaction is a top priority within day-to-day operations at CFS. Creating loyal, returning customers is a goal we strive to achieve.

Characteristics of Good Customer Service, is taking care of the customer's needs by providing and delivering a professional service, and always ensuring that the customer satisfaction is reached in a friendly manner.

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