UK 01302 729 041 Overseas +44 1302 729 041

Cookie Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

enabling a service to recognise your device so you don't have to give the same information several times during one task
recognising that you may already have given a username and password so you don't need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings.
(please be aware that restricting cookies may impact on the functionality of our website):

How to control cookies

How to delete cookies


Expiry period

Reason for use of cookie



2-8 hours

Your visit

Stores your login information


1 year

Your visit

This is your session id we use to navigate our website.


1 year

Your visit

This is used by the Addthis website shareing that can be found at the bottom of our right menu (used for RSS Feeds)


2 years

Your visit

Google Analytics; this is used by google to track website usage statistics.


1 minute

Your visit

This cookie does not store any user information, it's just used to limit the number of requests that have to be made.


2 days

Your visit

Used to distinguish users.


3 months

Your visit

This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.


1 year

Your visit

Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.


1 year

Your visit

This cookie is associated with the MailChimp sign up form that will pop-up on the homepage. Will store the value 'yes' to prevent the popup being displayed again.


Session Duration

Your visit

This is used to check that cookies are enabled.