UK 01302 729 041 Overseas +44 1302 729 041

Price: from £64.95

What is the Telephone Answering Service?

Telephone answering is a service whereby CFS answers telephone calls for your company on your behalf. The calls will be answered by our experienced and professional UK based team. All calls will be answered in a professional manner in your company name, we will then take a message from the caller and pass the message onto you for you to return their call at your earliest convenience. We will never outsource your calls so you can be sure of the quality.

Please see example below:

  • Customer calls your contact number
  • The call is sent to us and we answer the phone in your company name
  • We take a message from the caller
  • We pass the message onto you
  • You return the call the caller at your earliest convenience

How long is the service valid?

We have two services available, 1 is valid for a month and we also have an annual package. We will send you an email notification before the service is due for renewal.

By ordering the annual package you will receive one month free.

What is included in the Telephone Redirection Service?

The following is included in the telephone answering service:

  • Set up fees
  • Call deposit of 20.00GBP
  • 50 Calls answered per month within 8 seconds

The call details are emailed to you in real time. After the first 50 calls there is a charge of 79p per call.

If you would like to order the telephone answering service for your company, please order this from our UK Additional Services.