What is the Telephone Redirection Service?
The telephone redirection service is a service that is usually provided to overseas customers, but can be provided to UK customers too. This service provides you with a UK Number that can be used for your company, all calls that are made to the UK Number will be redirected to a contact number of your choice.
Please see example below:
- The UK number is displayed on your website
- A customer calls this number
- This call will automatically be redirected to a number of your choice (this number will be provided when we receive your order)
- You can then deal with the customer as normal
This service will automatically provide you with a random UK Contact Number. If you have specific contact number requirements, or require a London Contact Number, please let us know and we will be happy to cater your requirements.
How long is the service valid?
The telephone service is valid for a period of 6 months, and can be renewed after this period. We will send you an email notification 1 month before the service is due for renewal.
What is included in the Telephone Redirection Service?
The following is included in the telephone redirection service:
- Set up fees
- 6 month line rental at 10.00GBP
- Call deposit of 75.00GBP
The calls can be redirected to a number of your choice. Call redirections are free to UK Landlines, however to overseas destinations and mobile networks, additional charges will apply.
All call charges will be deducted from the call deposit.
If you would like to order the telephone redirection service for your company, please order this from our UK Additional Services.